All requests for returns must be made within 4 days of the date of receipt of the merchandise. Once approved, PcHub must receive the return merchandise within 9 days or the process will be cancelled. Yet physically damaged items cannot be returned.

PcHub will NOT be responsible for the return shipping cost. Customer pays return shipping on all services. By confirming orders and / or accepting delivery of any product purchased from PcHub, Customer acknowledge that you are familiar with the instructions and method of use of the requested product. Complete / Custom built computer systems are neither returnable nor refundable. PcHub will process returns, for complete systems, for warranty repairs or replacements only. Authentication Keys & Pre-Paid Game Cards for online games are neither returnable nor refundable. Software Orders, once opened, are neither returnable nor refundable. Items Labeled as ” Special Order “, ” No Warranty”, ” Operational Warranty” or “Limited Warranty”, adapters & cables are not returnable nor refundable. While we are more than happy to fill your order for a quantity of ten (10) or more of any given item in our inventory on a single purchase order, please understand that an order of that size, once purchase is completed, is automatically non-refundable. All other specific conditions related to the ordered item still apply, including any and all stipulations relative to any available replacement return policies. Please contact Customer Service with any questions you may have. ALL RETURNS& Replacements, except for warranty repair/replacement, are subject to a restocking fee of 30% of the current item price or 10.00$, whichever is greater. Once an order is delivered this condition will apply with NO exceptions.